GeM or Government e-Marketplace is an initiative taken by the Indian government to simplify procurement procedures. For business houses, it has opened access to a massive market through the procurement process undertaken by the government. This guide unlocks all avenues and ensures that eligibility is established and followed in the registration process for GeM.

Eligibility for Business Houses of GeM Registration

Before starting the registration process, the first thing that needs to be understood is whether your business meets the eligibility criteria for GeM registration or not. Here's what you need to know:

1. Type of Business

GeM accepts all kinds of entities, including:

• Proprietorships
• Partnerships
• LLP
• Private and Public Ltd. Companies
• Startups and MSME
• Trusts, Societies, and NGOs in case of offering products or services.

2. Commercial Papers

The following is required for registration:

• Valid GST number in the case of some startups and MSMEs having an exemption.
• PAN
• Company Incorporation Certificate or similar documents in case of proprietorships.

3. Bank Account Information

At least one business bank account with its related papers for processing payments and linkage with the GeM portal.

4. Compliance with the Laws of India

All the laws and regulations, tax, labor, and industry compliances will be relevant.

5. Sufficiency of Product/Service

All products or services presented for GeM registration should have a plausible response to the government procurement needs of the portal. The quality standards of your offering should align with the specifications as presented within the portal.

Common Issues Encountered in GeM Registration and How to Overcome Them

1. Mismatched Documents

Problem:

The most common reason is improper or incomplete documentation, such as inconsistent business names on different documents.

How to Avoid:

• Check each document carefully before uploading.
• Ensure all certificates (GST, PAN, Business registration) are consistent.
• Upload clear and correctly formatted scanned documents.

2. Technical Errors

Problem:

Issues like website inaccessibility, slow downloads, or faulty OTP verification.

Solution:

• Keep your browser and internet connection updated.
• Clear your browser cache during low-traffic hours.
• Contact GeM technical support or the help desk if needed.

3. Lack of Clear Classification of Products/Services

Problem:

Confusion regarding the category or subcategory for products or services.

How to Tackle:

• Study the GeM product catalog thoroughly.
• Use the category search feature or seek support from GeM.
• Learn from competitor classifications.

4. Delayed Approvals

Issue:

Lengthy profile and document verification delays tender or order bidding.

How to Avoid:

• Ensure all submissions are accurate and complete.
• Follow up via the GeM dashboard or customer care.
• Consider GeM-certified consultants for expedited registration.